LAWYER KHOO
About Lawyer Khoo
Lawyer Khoo is a practising litigation lawyer with experience in employment disputes, Industrial Court matters, and corporate conflicts. She regularly advises employers on high-risk decisions involving termination, misconduct, restructuring, and workplace disputes.
Her work is grounded in real cases where companies face significant financial exposure arising from improper HR processes and decisions.
In the widely reported Heineken unfair dismissal case, an employer was ordered to pay approximately RM893,000 to a senior employee for unfair dismissal — despite having implemented a structured performance management process.
The case demonstrates a critical reality: compliance on paper is not sufficient. Courts will examine the substance of the process, including fairness, intent, and whether the employee was given a genuine opportunity to improve.
Lawyer Khoo's training is built around insights from cases like this. She focuses on helping employers understand how decisions are evaluated in practice, and how to structure HR processes that are not only documented, but defensible when challenged.
Her programmes are designed for business owners, HR professionals, and management teams who want practical guidance on managing employee issues while reducing legal risk.
Training Approach
Litigation-Backed
Every framework is informed by what actually wins or loses cases at the Industrial Court level.
Decision-Ready
Walk away with documentation templates, escalation flows and decision criteria your HR team can apply immediately.
Cost-Aware
Understand the financial exposure of each HR decision so you can weigh risk versus business outcome confidently.